Introduction
FatAxle ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (the "App"). Please read this privacy policy carefully.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and authentication credentials
- Profile Information: Information you add to your profile including company details and preferences
- Job Information: Details about jobs, deliveries, and work-related data you enter into the app
- Settings and Preferences: Your app settings including units of measurement and display preferences
Information Collected Automatically
- Location Data: We collect precise location data when you use the map and navigation features. This is only collected when you grant location permissions
- Device Information: We may collect information about your device including device type, operating system version, and unique device identifiers
- Usage Data: Information about how you interact with the App, including features used and time spent
Permissions We Request
- Location Access (ACCESS_FINE_LOCATION): Used for map functionality, navigation, and location-based features
- Internet Access: Required for syncing data with our servers and providing real-time updates
- Storage Access: May be used for caching map data and storing app preferences locally
How We Use Your Information
We use the collected information to:
- Provide and maintain the App's functionality
- Enable job tracking and delivery management
- Display maps and provide navigation assistance
- Authenticate users and maintain account security
- Improve and optimize the App's performance
- Communicate with you about updates and changes
- Comply with legal obligations
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: With trusted third-party services that help us operate the App (e.g., map providers, cloud hosting)
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to provide the App's services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of certain data collection or uses
- Export your data in a portable format
To exercise these rights, please contact us using the information below.
Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Consent
By using our App, you consent to our Privacy Policy and agree to its terms.
